TERMS AND CONDITIONS
You are welcome to visit our site but you may not copy, reproduce, republish, transmit or distribute the content of this site without permission. 'Deep-linking', 'embedding' or using analogous technology is strictly prohibited. Unauthorized use of this site and/or the materials contained on this site may violate applicable copyright, trademark or other intellectual property laws or other laws.
Siyabonga Africa has made every attemt to ensure the accuracy and reliability of the information provided on this website. However, the information is provided 'as is' without warranty of any kind. Siyabonga Africa does not accept any responsibility or liability for the accuracy, content, completeness, legality or reliability of the information on this website. We reserve the right to withdraw the website at any time, temporarily or permanently.
In no event will Siyabonga Africa be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from the use of this website.
Our website may contain links to other websites. Siyabonga Africa has no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
PrivacyYou can visit our website without telling us who you are or revealing any personal information about yourself. However, you should be aware that anonymous visitor information such as your IP address, browser type (Internet Explorer, Firefox, etc), device type (laptop, tablet, phone), referring pages and pages visited on the website are automatically collected for statistical analysis of web traffic patterns. This information cannot be used to identify you.
In addition, we collect personal information (also commonly known as personally identifiable information or personal data) directly from you, if you use our website to make donations, apply for assistance, subscribe to newsletters, register as a volunteer or any other service offered. You will be aware of that we are gathering this personal information because it will come directly from you. It may include any of the following:
- Name and contact details, e.g. email address, phone number, etc;
- Amount and date of donations;
- Additional comments/instructions made on any forms on the website;
- Information about your situation, location and services requested from us;
- Other information that may be exchanged in the course of engaging with our website.
Please note that we do not collect credit card details on this website. If you choose to make a donation or payment using your credit card, you will be transferred to our secure payment gateway, VCS/DPO Paygate, to input card details.
If you submit a review, recommendation, endorsement, query or other User Generated Content through other websites including Facebook, Instagram, Google, and other similar channels, we may share that review, recommendation, endorsement or content publicly on our website.
How we use your personal information Siyabonga Africa uses the personal information you supply to us via the website for any of the following purposes:
- to process your donation, application, etc;
- to send receipts/confirmation of your payments;
- to respond to requests for information;
- to issue refunds;
- for record keeping purposes;
- to distribute relevant communications, e.g. newsletters and updates on projects you have supported, new projects that we feel may be of interest to you, etc.
Direct marketing communications
We may communicate with you using email, SMS, and other channels. You have the right to withdraw consent to receive such communications, as permitted by law. If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by submitting a request to firstname.lastname@example.org or by using the unsubscribe link in any email communication you may have received.
Who has access to your personal information?
We may provide access to your personal information to employees of Siyabonga Africa, our consultants and other businesses or persons involved in processing donations, providing services requested or compiling communications. We require that these parties agree to protect the confidentiality of your information consistent with the terms of this Privacy Notice.
We will not share your personal information with other third-party companies for their commercial or marketing use without your consent.
However, we may release personal information: (i)to the extent we have a good-faith belief that such action is necessary to comply with any applicable law; (ii) to enforce any provision of the Terms of Service, protect ourselves against any liability, defend ourselves against any claims, protect the rights, property and personal safety of any user, or protect the public welfare; (iii) when disclosure is required to maintain the security and integrity of the website, or to protect any user’s security or the security of other persons, consistent with applicable laws; or (iv) to respond to a court order, subpoena, search warrant, or other legal process, to the extent permitted and as restricted by law.
Retention of data
Your personal information will be retained only for as long as is necessary for the purposes set out in this Notice and to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. We also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer periods.
If you are a South African resident, South African law provides you with certain rights with regard to your personal information under the Protection of Personal Information Act (“POPIA”) and Promotion of Access to Information Act (“PAIA”), as well the Consumer Protection Act.
Throughout this Privacy Notice you will find information required by POPIA regarding what type of personal information we collect from you; the purposes for which it is used, and the third parties with whom your data may be shared. POPIA and PAIA allow you to make inquiries regarding to your personal information. Specifically, you have the right to request disclosure or action your personal information, including:
- Specific pieces of personal information collected about you.
- The ability to correct or delete certain personal information collected about you.
- The ability to delete all the personal information collected about you, subject to certain exceptions.
- To opt-in or opt-out of direct marketing communications.
- To object to processing of your personal information.
- To appeal any rejection of access to your personal information.
You may submit a request regarding your rights under POPIA or PAIA by contacing us at email@example.com.
We employ industry-standard and/or generally accepted security measures designed to secure the integrity and confidentiality of all information submitted through our website. However, the security of information transmitted through the internet or via a mobile device can never be guaranteed. We are not responsible for any interception or interruption of any communications through the internet or for changes to or losses of data.
Credit card details are not collected or stored on our website. All online credit card transactions are processed by Virtual Card Services, a division of DPO Paygate, which is certified 'Verified by Visa' and 'Securecode'. The company protects the security of information during transmission by using 128 bit Secure Socket Layer (SSL) software, which encrypts information supplied by the cardholder. Encryption complies with international standards.
VCS servers are protected by firewalls and intrusion detection systems. The company registration documents and the site's registered domain name are checked and verified by Thawte.
DonationsAll transactions are processed in South African Rand (ZAR). Should you wish for any reason to cancel your online donation, you may do so within seven (7) days and receive a full refund (less bank charges). However, a refund is not permitted if we have already issued you or your company with a Section 18A tax exemption certificate (receipt), according to the terms of the Act.
Kindly direct any requests for refunds to firstname.lastname@example.org
Advertising Cookies– these are placed on your computer by advertisers and ad servers in order to display advertisements that are most likely to be of interest to you. These cookies allow advertisers and ad servers to gather information about your visits to this site and others, alternate the ads sent to a specific computer, and track how often an ad has been viewed and by whom. These cookies are linked to a computer and do not gather any personal information about you.
Analytics Cookies monitor how users reached the site, and how they interact with and move around once on the site. These cookies let us know what features on the site are working the best and what features on the site can be improved.
First party cookies – these can be either permanent or temporary and are necessary in order to make the site work properly and to be able to provide certain features and functionalities. Some of these cookies may be manually disabled in your browser, but may affect the functionality of the Site.
Personalisation Cookies are used to recognise repeat visitors to the site. We use them to record your browsing history, the pages you have visited, and your settings and preferences each time you visit the site.
Security Cookies help identify and prevent security risks. We use these cookies to authenticate users and protect user data from unauthorised parties.
Site Management Cookies are used to maintain your identity or session on the site so that you are not logged off unexpectedly, and any information you enter is retained from page to page. These cookies cannot be turned off individually, but you can disable all cookies in your browser.
Third-Party Cookies – these may be placed on your computer by companies that run certain services we offer on our website, eg. social sharing buttons. These cookies allow the third parties to gather and track certain information about you. These cookies can be manually disabled in your browser.
Control of Cookies
Most browsers are set to accept cookies by default. However, you can remove or reject cookies in your browser’s settings. Please be aware that such action could affect the availability and functionality of the site.
For more information on how to control cookies, check your browser or device’s settings for how you can control or reject cookies, or visit the following links:
Iphone or Ipad (Chrome)
Iphone or Ipad (Safari)
Other tracking technologies
In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies on the site to help customize and improve your experience. A “web beacon” or “pixel tag” is tiny object or image embedded in a web page or email. They are used to track the number of users who have visited particular pages and viewed emails, and acquire other statistical data. They collect only a limited set of data, such as a cookie number, time and date of page or email view, and a description of the page or email on which they reside. Web beacons and pixel tags cannot be declined. However, you can limit their use by controlling the cookies that interact with them.